I would like to exchange the SMEG Kitchen Knife I have for another item.  How can I do this?

If you redeemed your SMEG Kitchen Knife via kitchen knife credits, Coles are unable to offer a refund or exchange for change of mind.  However, if the SMEG Kitchen Knife is faulty, please contact Coles Customer Care on 1800 061 562 Mon–Fri 8.30am–6.00pm (AEST) or Saturday 8.00am–4:30pm (AEST) and a member of our team will assist you.