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You need a physical Flybuys card to pay with Flybuys Dollars in-store. For all other activities, you can use your digital Flybuys card from your Flybuys app or phone wallet.
To order a card from the Flybuys app:
Tap the Settings tab.
Tap Replace card.
Confirm your postal address.
Tap Request card, then allow 15 business days to receive your new card.
To order a card from the Flybuys website:
Sign in to your Flybuys account from flybuys.com.au.
Select Account details from the drop-down menu.
Select Replace card.
Confirm your postal address and select Request card. Allow 15 business days to receive your new card.