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To order a replacement Flybuys card from your Flybuys app:
- Sign in to your Flybuys app.
- Select the Settings tab in the bottom right-hand corner of the app.
- Select Replace Card.
- Confirm your postal address.
- Select Request Card.
- Allow up to 15 business days to receive your card.
The link to replace a card won’t be available from your Flybuys app if you have an existing card order. If you're waiting for a physical card:
- To collect points, you can add a digital version of your Flybuys card to your phone wallet from the Flybuys app or print out a paper card from your online account.
- You can redeem points for gift cards in the Rewards Store without a physical card. Gift cards are available for Coles, Kmart, Target and more.