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Up until 5 August 2025, if we have your email and are able to contact you, we will email you a barcode each time you become eligible for a free coffee, which you must scan in store to redeem. Each time an email with a free coffee barcode is sent, your coffee credit balance will decrease by 5 coffee credits. If you have any coffee credit balances on your account as of 5 August 2025, they will be automatically carried over when the program is migrated to the new platform on 6 August 2025.
If we don’t have your email or you were not provided with free coffee barcodes during the transitional period for any other reason, any existing unredeemed free coffees earned either prior to, or during, the temporary change period will be redeemable when you scan your Flybuys instore from 6 August 2025.