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If you’ve redeemed Flybuys Dollars before:
Changing your card PIN in app:
- Go to your ‘Wallet’ on the app and to tap on the ‘i’ icon below the dollar value loaded on your card
- Tap on ‘update PIN’ and follow the prompts to reset your PIN
Changing your card PIN from the Flybuys website:
- Sign in to your Flybuys account and from the home screens select ‘Redeem points’
- Select ‘Flybuys Dollars’ followed by ‘Change PIN’
- Follow the prompts to reset your PIN
If you have not redeemed Flybuys Dollars before:
Flybuys app:
- Go to the ‘Redeem’ tab and tap ‘Flybuys Dollars’
- Tap the + button to choose the amount of Flybuys Dollars you’d like, and tap ‘Continue’
- Set your four-digit PIN to use when you pay with your Flybuys Dollars in-store
- The Flybuys Dollars will be loaded onto your Flybuys card and visible in your ‘Wallet’ on the app
Flybuys website:
- Sign in to your Flybuys account
- Select ‘Redeem points’ from the main menu
- Select ‘Flybuys Dollars’
- Select ‘Redeem now’
- Choose how many points you want to convert to Flybuys Dollars and select ‘Redeem’
- If this is the first time you've redeemed Flybuys Dollars, you'll need to set a four-digit PIN
- Select ‘Redeem Flybuys Dollars’
- The Flybuys Dollars will be loaded onto your Flybuys card and visible in your ‘Wallet’ on the app