Help with
Account & App
Account
- I’ve forgotten my password, how do I sign in to my Flybuys account?
- How do I reset my password?
- Can I sign in to my account without a password?
- Can I sign into my account using my social account?
- What are the benefits of my Flybuys account?
- How do I update my details?
Flybuys app
- What are push notifications?
- I'm having trouble downloading the new app. What should I do?
- I downloaded the new version of the app, do I need to relink all of my other accounts?
- Why don’t I receive the $10 off my shop at checkout anymore?
- Will my Flybuys points continue to automatically transfer over to Velocity if I update to the new version of the Flybuys app?
- Will my points expire if I choose 'Save for later' option as a rewards preference in the app?